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Service Bureau
Own infrastructure for all-round service
Since its foundation in 2007, the van den Berg Service Bureau has established itself as one of the most successful competence partners and service providers on the German banking market. The van den Berg Service Bureau is an important cross-connector for companies and banks in payment transactions.
The Service Bureau guarantees a secure connection via the EBICS standard and SWIFT communication network:
- German Central Bank
- EBA clearing
- Other German and European clearing houses.
The van den Berg Service Bureau also offers its customers to process payments within the framework of TARGET2.
Overview of the Services by van den Berg Service Bureau:
- Provides the necessary infrastructure on an ad hoc basis
- Creates the optimal line connection with hardware encryption in the shortest possible time
- Necessary single connection to connect with business partners
- Execution of the necessary administration
- Guarantees the necessary maintenance
- Offers SLA-compliant support
- Provides a highly secure IT landscape with certification according to IDW PS951 Type 2
- Supported by many years of know-how and competence
- Replaces personnel investments in your company
- significantly reduces your Total Costs of Ownership (TCO)
SWIFT Connectivity
Highly available, safe replacement
Through SWIFT connectivity, we enable our customers to exchange financial messages with high availability and security. It also serves as a settlement platform for instant payments, enables connection to clearing houses and TARGET 2.
Current security standards and regulatory requirements such as the SWIFT Customer Security Programme (CSP) are always met.
Point of Contact
Ralf Sistemich
Operation of the PPM system
Flexible systems in individual configuration
The vdb/PPM solution can be operated in the ASP model in our Service Bureau. The IT infrastructure required for PPM operation and the communication infrastructure required for connection to clearing partners via EBICS and SWIFT are provided here.
We also offer a combination of SaaS and On-Premise (hybrid model). This means that only parts of the process chain can be outsourced to vdb, while others are provided in the bank’s own IT infrastructure. In addition, the distribution can also be adapted in the next phases of the collaboration without the need for extensive migration projects.
The applications are installed, configured and monitored by van den Berg employees. The release test during the initial installation and updates is carried out together with the customer according to BAIT’s specifications.
The service office is certified according to IDW 951 Type 2 and ISO27001. The SWIFT infrastructure is SIP-compliant.
Point of Contact
Claudia Thomé
Operation of EBICS
Connectivity to the Bundesbank and communication to RT1
For decades, our customers have relied on our proprietary and highly secure EBICS solution, which is used for connectivity to the Bundesbank and communication with RT1.
Electronic Banking Internet Communication Standard (EBICS) has developed in the last years to the common procedure for the connection of the payment transactions of corporate customers. In Germany, France and Switzerland EBICS is the official standard, in many other countries EBICS is offered by the banks. The investment in an own EBICS infrastructure and its maintenance is only worthwhile from a certain number of corporate customers or a certain volume, handled via this channel. With EBICS as a service, the scope of services of a bank can also be cost-effectively extended for a few EBICS corporate customers. Here there is an increasing demand for BPO solutions (Business Process Outsourcing) in the EBICS environment.
For the EBICS communication between customer and bank, a tailor-made solution is available to institutes that want to offer their customers an EBICS solution without having to operate the complete infrastructure. The scope of services ranges from mere hosting of the application to the full scope of services around the EBICS access channel. Each customer can be provided with a tailor-made offer.
van den Berg has many years of experience in the operation of payment transaction applications and bank connectivity. The data center operation fulfils the highest security and regulatory requirements, not least due to the operation of the in-house SWIFT Service Bureau.
Consulting
Specialized expertise for you
Regulatory and technical requirements create major challenges for banks and companies. These include in particular the specialist knowledge as well as human and technical resources requirements. Strategic issues, such as instant payments, should not be neglected in order to be able to expand business success in the future.
We support you with focused and efficient consulting. Our consultants are available to assist you with in-depth specialist and versatile knowledge.
Consultancy core-areas:
- Payment transactions & core banking systems
- Individual advice on payment transaction applications or SWIFT connectivity
- Clearing
- Instant payments
- TARGET services
- ISO20022 or XML.
vdb/BPO
Successful outsourcing of complete payment transactions into competent hands
In addition to the ASP model, the operation, the IT infrastructure and the payment transaction processing, with Business Process Outsourcing we also offer the professional operation, the coverage of bank and customer processes along the value chain from the front end to settlement. You benefit from our payment transaction expertise and our modern, scalable IT. With over 14 years of experience in Payment-as-a-Service, we provide Business Process Outsourcing (BPO) from our certified and KRITIS-rated critical infrastructure, secure service data centre environment.
Point of contact
